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AUGUST 2026
references posting alongside your org 
chart and safety policy, plus a match-
ing template for designating internal 
auditors. Both will be added to the 
Toolbox once they are ready, to save 
you from drafting that documenta-
tion from scratch and to make sure 
the designations hold up cleanly when 
an auditor or the U.S. Coast Guard 
would like to review them.
SAMPLE PROCEDURES  
AND PLANS
Requirement 7.1 asks each company 
to establish the procedures, plans, 
and instructions needed to direct 
the safe operation of its vessels and 
protect the marine environment, in 
compliance with applicable U.S. law 
and, for international voyages, appli-
cable international conventions. The 
Manual Template gets you partway 
there today. Chapters 7 and 8 already 
lay out the full checklist of vessel op-
erating procedures and emergency 
procedures your program needs to ad-
dress, from anchoring and fueling to 
fire and man overboard response, so 
you know exactly what to cover. What 
those chapters do not yet include is the 
sample procedure text itself for each 
item on that list. Writing that con-
tent from a blank page is a heavy lift 
for any company, so I am developing 
sample procedures and plans to add to 
the Toolbox alongside the checklist, a 
starting point to adapt rather than an 
empty page to fill. My goal is for these 
samples to complement and strength-
en what you are already building, not 
to hand you a one-size-fits-all docu-
ment that ignores how your operation 
actually runs.
DIRECT SUPPORT  
FROM PVA STAFF
Beyond the documents and the part-
ner organizations, I want members 
to know that direct support is part of 
what’s here for you too, alongside ev-
erything else in Member Resources. I 
try to keep a regular check-in cadence 
with participating companies, and 
I am glad to schedule an onsite visit 
ahead of an audit if that would help. 
I’m here to help members in their 
Flagship journey. That kind of direct 
access is something PVA can offer 
that larger regulatory processes often 
cannot, and it is one of the things I am 
proudest of about this program.
PUTTING IT TOGETHER
None of these resources are meant to 
replace the work participating com-
panies must do. Flagship still asks 
for quite a bit of work, and it should, 
because recognition only means some-
thing if it is earned. What PVA can 
do is make sure nobody has to build 
that work from scratch or figure it out 
alone. The manual template, the re-
quirements document, our approved 
audit and training providers, our 
policy notices, the growing library of 
lessons learned, our designation and 
org chart templates, and our sample 
procedures and plans will all live to-
gether in Member Resources, with 
the templates, forms, and procedures 
collected in the Toolbox, backed up by 
direct staff support along the way.
If you are considering or currently 
participating in Flagship SMS and are 
not sure which resource to tap into, 
reach out to me directly at lboone@
passengervessel.com.

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