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person ashore, or DPA, provides an essential connection 
between those working aboard the vessel and senior com-
pany management, helping to ensure that crews have access 
to the support and resources they need.
This relationship between ship and shore reflects one of the 
most important principles contained in the ISM philosophy: 
good safety management requires commitment from the top.
“The cornerstone of good safety management is 
commitment from the top. In matters of safety and 
pollution prevention it is the commitment, compe-
tence, attitudes, and motivation of individuals at all 
levels that determines the end result.”3
The quote above may seem repetitive over the last several 
years, however, successful implantation and proven ad-
vances in safety attitude is evident when you look at the 
number of PVA members that have put this SMS to good 
use. Policies alone do not create a safe company. The com-
mitment, competence, attitude, and motivation of people 
throughout the organization determine whether those pol-
icies have any practical value.
The familiar core elements of an ISM-based system rein-
force that point. A company must establish its safety and 
environmental protection policy and clearly define respon-
sibilities and authority. The role of the DPA must provide 
a meaningful link between shipboard personnel and com-
pany leadership. The master’s responsibility and authority 
must be understood. 
“The company should ensure that the safety manage-
ment system operating on board the ship contains a 
clear statement emphasizing the master’s authority. 
The company should establish in the safety manage-
ment system that the master has the overriding au-
thority and the responsibility to make decisions with 
respect to safety and pollution prevention and to re-
quest the company’s assistance as may be necessary.”4  
Crew members must also have appropriate resources and 
preparation. Shipboard operations must be supported by 
procedures and plans. Emergency preparedness must be 
established before an emergency happens. Accidents, haz-
ardous occurrences, and failures to follow established re-
quirements must be reported and analyzed. The vessel and 
its equipment must be maintained. Documentation must 
be controlled, and the company must periodically verify, 
review, and evaluate whether its system is actually working. 
When those elements function together, safety becomes a 
process rather than a slogan.
Risk assessment is at the heart of that process.
A functioning SMS examines work performed aboard the 
vessel, identifies hazards associated with that work, and 
determines how those hazards can be controlled before an 
accident occurs. That sounds simple, but it represents an 
important change in thinking.
As an alternative to waiting for someone to get hurt before 
asking what went wrong, risk assessment asks what could 
go wrong before the work begins.
Instead of waiting for an equipment failure before exam-
ining maintenance practices, the system establishes inspec-
tion and maintenance expectations in advance.
Rather than improvising during an emergency, the compa-
ny develops procedures, assigns responsibilities, trains the 
crew, and practices the response.
An effective SMS should address both ordinary work and 
extraordinary events. The source material identifies opera-
tions and scenarios including fueling, maintenance, fires, 
abandoning ship, groundings, adverse weather, and a per-
son falling overboard.
These examples demonstrate why safety management cannot 
be limited to an emergency response manual. Routine oper-
ations deserve just as much attention because many serious 
incidents begin during activities that crews perform every 
day. Familiarity can create its own risk.
When a task has been performed successfully hundreds of 
times, it becomes easy to assume that it will go correctly the 
next time. That is precisely where the “we have always done 
it this way” mentality becomes dangerous. Past success 
does not eliminate present or future hazards. 
A strong safety culture continually asks whether there is 
a better or safer way to perform the work. This is where 
reporting becomes particularly important.
Near misses and hazardous conditions should not be dis-
missed because they did not result in an injury, pollution 
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