Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32PASSENGER VESSEL ASSOCIATION tel: 1 (800) 807-8360 • fax: (703) 518-5151 • pvainfo@passengervessel.com OCTOBER 2016 • FOGHORN 3 Volume 15, Number 09 OCTOBER 2016 FOGHORN (USPS Number 023-702) is published monthly except combined January/February by Philips Publishing LLC, 2201 West Commodore Way, Seattle WA 98199. Periodicals postage paid at Seattle, WA and at additional mailing offices. POSTMASTER: Send address changes to FOGHORN, c/o Passenger Vessel Association, 103 Oronoco Street, Suite 200, Alexandria, VA 22314. Copyright 2016 by the Passenger Vessel Association. All rights reserved. No part of this publication may be reproduced without the written consent of the Passenger Vessel Association. PRINTED WITH SOY INK FOGHORN Focus: FOGHORN is a monthly publication of the Passenger Vessel Association. Copyright 2016. All rights reserved. President – Margo Marks, Beaver Island Boat Company, Charlevoix, MI Vice President – Jeff Whitaker, Hudson River Cruises, Inc., Kingston, NY Secretary/Treasurer – Gus Gaspardo, Padelford Packet Boat Co., Saint Paul, MN Board Members Bob Bijur, Island Queen Cruises, Miami, FL Chip Collopy, Shoreline Marine Company, Chicago, IL Richard Davison, Star of Honolulu Cruises and Events, Honolulu, HI Jim DeSimone, Staten Island Ferry, Staten Island, NY Bob Lawler, Entertainment Cruises, Boston, MA Alison Nolan, Boston Harbor Cruises, Boston, MA Bob Scribner, Charleston Harbor Tours/Schooner Pride, Charleston, SC Colleen Stephens, Stan Stephens Glacier and Wildlife Cruises, Valdez, AK Jim Swindler, Golden Gate Bridge, Highway and Transportation District, San Francisco, CA Associate Member Representative Carl J. Micu, John Deere Power Systems, Waterloo, IA Past Presidents Dave Anderson, Fire Island Ferries, Bay Shore, NY Terri Bernstein, B.B. Riverboats, Newport, KY Carolyn Horgan, Blue and Gold Fleet, San Francisco, CA Executive Director John R. Groundwater Legislative Director Edmund Welch Regulatory Affairs Consultant Peter Lauridsen Director of Finance Leslie Kagarise Director, Public Affairs and Development Jennifer Wilk Director of Regulatory Affairs and Risk Management Eric Christensen General Counsel Steven Bers, Whiteford, Taylor and Preston Editorial Offices Managing Editor: Karen Rainbolt pvafoghorn@aol.com 2771 Houston Dr. Los Osos, CA 93402 tel: (571) 388-7752 Contributing Editor: Richard Purinton richard@wisferry.com Washington Island Ferry Line Washington Island, WI Advertising and Business Offices Publisher: Peter Philips peter@philipspublishing.com Advertising Sales: Bill Forslund bill@ philipspublishing.com 2201 West Commodore Way, Seattle, WA 98199 tel: (206) 284-8285 fax: (206) 284-0391 www.philipspublishing.com SECURITY About the Cover Built by Mavrik Marine, La Conner, WA, the 149-passenger Expeditions Six is a 70’ by 25’ USCG Subchapter T passenger catamaran offering daily ferry service between Lahaina and Lanai for Hone Heke Corp., dba Expeditions, Lahaina, HI. Photo courtesy of Mavrik Marine. 6 Securing Your Business through Credit Card Processing New rules are in effect for merchants regarding processing credit cards. Is your business secure with the latest technology aimed at protecting you and your customers? Chris Reckert explains what you need to know now. 10 Maritime Transportation Security Act (MTSA) of 2012: Measuring the Effectiveness of Alternate Security Programs Betty McMenemy analyzes the effectiveness of Alternate Security Programs for passenger vessel operators. What does this mean for you? 16 Cyber Policy Happenings LCDR Long and LT Gould explain what the Coast Guard is doing to protect mariners from cyber attacks. Is your operation at risk? 18 Celebrating PVA Safety Award Winners PVA and the Passenger Vessel Foundation have been recognizing noteworthy acts to make the passenger vessel industry and maritime community as a whole safer. Learn more about these people and how and why to nominate your crew for an award. Columns 4 President’s Letter 5 Executive Director’s Letter 14 PVA Calendar 20 Legislative Report 24 Business Matters 26 How PVA Benefits You 28 Safety Matters 30 New Members 30 Publisher’s Statement 30 Advertiser’s Index