Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36AUGUST 2016 • FOGHORN 19 Increased sales through our multiple low to no cost marketing plans. Decreased operating cost by eliminating redundancy and automating workflow for better efficiency. Flexible management tools to give you the ultimate control over your sales and operations. DESTINATION MANAGER THE COMPLETE SALES AND MANAGEMENT SYSTEM www.vts-no.com Formally Virtual Ticketer No Risk Free Trial Tim Eversole Director of Sales and Support teversole@vts-no.com Tel: (504) 840-9800 X 113 Toll Free: (877) 265-3521 X 113 Cell: (859) 652-9885 YOUR COMPLETE TICKETING SOLUTION. Michael Brydon Director of Sales and Support mbrydon@vts-no.com Tel: (504) 840-9800 X 101 Toll Free: (877) 265-3521 X 101 Cell: (504) 914-7334 Gordon Stevens, President & CEO, New Orleans Steamboat Company, Gray Line Tours “We have been using the Virtual Ticketer for six years, and have been extremely pleased with the product, software and service. We give this reservation system our very highest recommendation.” ................................................................................................. Hugh Mackenzie, General Manager, hmac@ktic.ca, Kingston 1000 Islands Cruises and Trolley “The advantage with Ticketer is that it’s ‘client’ based. This allows us to provide a customer multiple events, packages or services all under one reservation which has contributed to our success.” ......................................................................................... Rose M. Christian, Treasurer, Native Son Ferry “The Virtual Ticketer has increased our revenues with new sales capabilities and has helped us better manage our company by streamlining our operations.” Increased sales through our multiple low to no cost marketing plans. Decreased operating cost by eliminating redundancy and automating workflow for better efficiency. Flexible management tools to give you the ultimate control over your sales and operations. DESTINATION MANAGER THE COMPLETE SALES AND MANAGEMENT SYSTEM www.vts-no.com Formally Virtual Ticketer No Risk Free Trial Tim Eversole Director of Sales and Support teversole@vts-no.com Tel: (504) 840-9800 X 113 Toll Free: (877) 265-3521 X 113 Cell: (859) 652-9885 YOUR COMPLETE TICKETING SOLUTION. THE VIRTUAL TICKETER REGULATORYREPORT mission planned. For now, the forms can be filled out electronically, digitally signed and then forwarded by mail to the appropriate Coast Guard office. The chemical testing and personnel casualty addendums have been updated and a new involved persons and/witness addendum added. The move to electronic filing of reports is both a universal trend and a perceived benefit so this should be a plus for both Coast Guard and industry. One-time entry at the origi- nation insures the accuracy of data capture. The fields that are retained are in some areas expanded to capture more information. The witness form provides for six data elements for each person. PVA and the Coast Guard have developed a good working relation- ship analyzing and interpreting the existing casualty database. Because of the nature of the data captured and stored, that process requires a great deal of hands-on review and after-the- fact assumptions. The new form may provide for better and more complete data capture leading to a more efficient and accurate information development process. To access the forms, including the new chemical testing addendum go online to Coast Guard Homeport and on the left-hand side of the screen, click “Investigations.” The new CG-2692 forms are located under the header “Casualty Reporting Forms.” As I mentioned above, Step One, the NVIC 01-15, has been in use for over a year now. Early reports from the Coast Guard and industry were favorable. With the passage of one year it is time for a more qualitative and quantitative look at what has been accomplished. Step Three is waiting for a Notice of Proposed Rulemaking (NPRM) on adjusting dollar-reporting thresholds. Numbers like $75,000 and $200,000 for new reporting and serious marine incident thresholds are rumored. The appropriateness or validity of those numbers awaits the NPRM and its required regulatory Administrative Procedures Act analysis. The need is commonly accepted, the solution is probably negotiable to some degree. Step Four is the report required by Section 307 that requires the Coast Guard to report to Congress its analysis and plans for addressing two reports; the first report is the DHS Inspector General Report that found the Coast Guard process was deficient in several areas from process to quality. The Coast Guard did comment on the report, but said much was being addressed. The report and the response are now three years down the road. What is the result? The second report is the