49
JUNE 2026
REGULATORY REPORT
LEE BOONE // PVA SENIOR REGULATORY AND PROGRAMS ADVISOR
Flagship SMS
PROGRESS, MOMENTUM, AND WHAT COMES NEXT
W
hen the Passenger Ves-
sel 
Association 
(PVA) 
launched 
the 
Flagship 
Safety Management System (SMS), the 
goal was straightforward: give passen-
ger vessel operators a tailored frame-
work for completely owning their 
safety. PVA brought me on recently to 
help bring this to reality, guiding and 
overseeing operator implementation, 
approving service providers, connect-
ing resources, and engaging you, the 
members. After only six weeks, the 
program is gaining momentum.
The need for Flagship has long been 
clear. While many PVA members have 
implemented elements of an SMS and 
some already operate under a certified, 
externally audited SMS, there has 
never been an industry-wide program 
tailored to the needs of domestic 
passenger vessel operators, particu-
larly smaller companies for whom 
International 
Safety 
Management 
(ISM)-style frameworks were never 
designed. Built upon the U.S. Coast 
Guard-PVA Quality Partnership and 
informed by the Coast Guard’s safety 
management regulations for domestic 
towing vessels, Flagship SMS draws on 
proven models and adapts them to the 
passenger vessel sector. Establishing 
this program now before Coast Guard 
regulatory action for domestic passen-
ger vessels gives PVA and its members 
a meaningful head start and places 
the industry in a stronger position 
to contribute authoritatively to SMS 
rulemaking provisions and equivalen-
cies, and even to pending Streamlined 
Inspection Program (SIP) improve-
ments. The operators who lean in and 
build their systems today will be the 
voices that shape the rules and policies 
of tomorrow.
WHAT’S BEEN 
ACCOMPLISHED
Maid of the Mist, a well-known name 
in the passenger vessel industry, re-
ceived its Flagship certificate of eligi-
bility this month, clearing the way for 
its initial Flagship audit this summer. 
PVA is grateful for their leadership 
and their enthusiasm in implementing 
Flagship, but also for offering to share 
what they learn along the way, a spirit 
of members helping members that is 
exactly what will make this program 
valuable to PVA. Safety is not just a 
competitive advantage; it is a way we 
can all rise and maintain the highest 
standards together. 
Inquiries regarding Flagship participa-
tion have continued to grow, reflecting 
a broader recognition among PVA 
members that operator-owned safety 
management is not just a best practice; 
it is the best model for our industry.
THE FRAMEWORK BEHIND 
THE PROGRESS
The Flagship SMS Program is struc-
tured around ISM and 33 CFR 96 
functional requirements and adapted 
for U.S. passenger vessel operations. 
Flagship SMS requirements have been 
woven into an SMS manual template 
built on the foundational work of 
Mike McElroy and Wendella, whose 
early commitment to SMS develop-
ment gave the program a great starting 
point. Participating operators follow a 
defined pathway to implementation: 
notice of intent; Flagship SMS man-
ual development; designated person, 
internal auditor and crew training; 
self-attestation of compliance; and a 
Flagship audit by an internal auditor 
or recognized Flagship organization 
(RFO). This audit is the heart of the 
program, because Flagship recogni-
tion means something only if shown 
by objective evidence to work.
A significant milestone came with the 
formal approval of QMII, led by Capt. 
IJ Arora, as both an RFO and a Flag-
ship training service provider (FTSP) 
in the past few weeks. These approvals 
give PVA members access to all the as-
sistance necessary from initial gap anal-
ysis to training through to a Flagship 
audit. Additional RFOs and FTSPs 
are being identified and encouraged to 
seek approval. PVA associate members 
with expertise in safety management, 
The operators who 
lean in and build their 
systems today will be 
the voices that shape 
the rules and policies 
of tomorrow.

View this content as a flipbook by clicking here.