Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 324 DECEMBER 2016 • FOGHORN Women in Industry Making a Difference I can count on one hand the women who have held this position as PVAPresident before me: HollyAgra, K.C. Stanley-Lynn, Robin Trinko- Russell, Carolyn Horgan, and Terri Bernstein. All are impeccable professionals who have made their mark on our industry and led our Association ably and superbly. I am thankful for their leadership and role models. Today, I learned from Carolyn Horgan that she’s retiring from the passenger vessel industry. Her 40-year- career has been remarkable and inspirational for the next generation entering the industry now. Carolyn got her first job in 1973 answering the phone at Red & White Fleet in San Francisco. In 1976, she was promoted to the position of dispatch- er, which allowed her to learn about the passenger vessel business. Recently, Carolyn spoke to a reporter at the San Francisco Chronicle and said, “The dispatch office is the heart of the business. It is the most frantic and rewarding job.” By 1997, she found herself at Blue and Gold Fleet, also in San Francisco. There, she worked her way up the ladder through a succession of jobs including chief dispatcher, opera- tions director and then, in 2012, she was named President of the ferry operation that carries approximately 2.75 million people every year on its fleet of 19 vessels. During her tenure, the ferry has seen a huge increase in ferry ridership; in 2015, ridership jumped 28 percent and this year, estimates show that Blue and Gold and WETA service will carry an im- pressive 3.7 million passengers. At the same time she was leading the growth Blue and Gold Fleet, Carolyn was also sharing her experiences and expertise with the rest of us. She first become involved with PVA back in 1991 when she attended a PVA Annual Convention and was drawn to the Association’s pro- fessional staff and camaraderie of the members. Before long, she was the chair of the PVA Western Region and a member of the PVAMembership Committee for a number of years. In due time, Carolyn was elected to the PVA Board of Directors and ascended to the presidency on February 19, 2013 in Jacksonville, FL. Her presidency was punctuated by a number of memorable highlights, including beta testing for PVA’s FLAGSHIP Safety Management System, the expansion of participation (both PVA members who attended and the Congressional representatives or their aides who met with us) at the PVA Annual Congressional Fly-In on Capitol Hill in Washington, DC, and PVA’s work with the Access Board. Carolyn’s impact, like Holly, K.C., Robin and Terri before her, has been significant. I am heartened that a new generation of women are rising in this industry and making strides towards making passenger vessel operations a gender-neutral business so that more young women may choose this career path. In the May issue of FOGHORN, Heather Henderson of Starlight Cruises in Clearwater, FL, wrote about the business she’s grown up in—much like Terri Bernstein has—and expressed her ideas about how to move their operation forward. Likewise, Hannah Wirginis Roth, Gateway Clipper Fleet, Pittsburgh, PA, has become extremely involved in her family’s business as well as PVA and has been a convention presenter, FOGHORN author, and co-chair of the PVA Membership Committee (which has been extremely active and successful at adding new members). Alison Nolan, Boston Harbor Cruises, Boston, MA, and Colleen Stephens, Stan Stephens Glacier and Wildlife Cruises, Valdez, AK, also grew up in their family’s businesses and are active members of the PVA Board of Directors. At the PVA Annual Convention at MariTrends 2017 in Seattle, WA, a new voice will be heard: Morgan Mooney, Fire Island Ferries, Bay Shore, NY will present “Embracing and Empowering the Next Generation” in a one-hour educational session that will encourage younger people to make this industry their own. For myself, I’m pleased to be a part of this journey and I’m grateful to people like Carolyn Horgan who have made it possible for all of us to not only break through glass ceilings, but to rise to the top with poise, intellect, a sense of humor, and success. Enjoy retirement, Carolyn. But, don’t be a stranger. Sincerely, Sincerely, Margo Marks President n LETTER FROM THE PRESIDENT Margo Marks I’m grateful to people like Carolyn Horgan who have made it possible for all of us to not only break through glass ceilings, but to rise to the top with poise, intellect, a sense of humor, and success.