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PASSENGER VESSEL ASSOCIATION tel 1 800 807-8360 fax 703 518-5151 pvainfopassengervessel.com MAY 2016 FOGHORN 3 Volume 15 Number 04 MAY 2016 FOGHORN USPS Number 023-702 is published monthly except combined JanuaryFebruary by Philips Publishing LLC 2201 West Commodore Way Seattle WA 98199. Periodicals postage paid at Seattle WA and at additional mailing offices. POSTMASTER Send address changes to FOGHORN co Passenger Vessel Association 103 Oronoco Street Suite 200 Alexandria VA 22314. Copyright 2016 by the Passenger Vessel Association. All rights reserved. No part of this publication may be reproduced without the written consent of the Passenger Vessel Association. PRINTED WITH SOY INK FOGHORN Focus FOGHORN is a monthly publication of the Passenger Vessel Association. Copyright 2016. All rights reserved. President Margo Marks Beaver Island Boat Company Charlevoix MI Vice President Jeff Whitaker Hudson River Cruises Inc. Kingston NY SecretaryTreasurer Gus Gaspardo Padelford Packet Boat Co. Saint Paul MN Board Members Bob Bijur Island Queen Cruises Miami FL Chip Collopy Shoreline Marine Company Chicago IL Richard Davison Star of Honolulu Cruises and Events Honolulu HI Jim DeSimone Staten Island Ferry Staten Island NY Bob Lawler Entertainment Cruises Boston MA Alison Nolan Boston Harbor Cruises Boston MA Bob Scribner Charleston Harbor ToursSchooner Pride Charleston SC Colleen Stephens Stan Stephens Glacier and Wildlife Cruises Valdez AK Jim Swindler Golden Gate Bridge Highway and Transportation District San Francisco CA Associate Member Representative Carl J. Micu John Deere Power Systems Waterloo IA Past Presidents Dave Anderson Fire Island Ferries Bay Shore NY Terri Bernstein B.B. Riverboats Newport KY Carolyn Horgan Blue and Gold Fleet San Francisco CA Executive Director John R. Groundwater Legislative Director Edmund Welch Regulatory Affairs Consultant Peter Lauridsen Director of Finance Leslie Kagarise Director Public Affairs and Development Jennifer Wilk Director of Regulatory Affairs and Risk Management Eric Christensen General Counsel Steven Bers Whiteford Taylor and Preston Editorial Offices Managing Editor Karen Rainbolt pvafoghornaol.com 2771 Houston Dr. Los Osos CA 93402 tel 571 388-7752 Contributing Editor Richard Purinton richardwisferry.com Washington Island Ferry Line Washington Island WI Advertising and Business Offices Publisher Peter Philips peterphilipspublishing.com Advertising Sales Bill Forslund bill philipspublishing.com 2201 West Commodore Way Seattle WA 98199 tel 206 284-8285 fax 206 284-0391 www.philipspublishing.com Food Service About the Cover Operating in Clearwater FL Starlite Cruises operates dinner boats and excursion vessels year-round. Story page 6. Columns 4 Presidents Letter 5 Executive Directors Letter 13 Business Matters 15 Regulatory Report 18 Legislative Report 22 Safety Matters 25 New Members 26 How PVA Benefits You 27 Newswire 27 PVA Calendar 28 Member News 30 Advertisers Index 6 QA How StarLite Cruises Provides 280 Individually Prepared Meals on a Dinner Boat Every Night StarLite Cruises Clearwater FL offers upscale dining from a menu that features several entrees for hundreds of diners every day. How do they do it 10 Marketing Tips Keeping the Boat Afloat with a Pipeline of Opportunities Gateway Clipper Fleets Private Events Sales Team offer tips from their years of experience to turn a prospect into a customer. 13 Restaurant Evolution Bob Shaw reflects on the evolution of dinner cruises and where we may be heading next.