b'FOGHORN FOCUSa management perspective it was a very difficultcoverings were required for all, social distancingthe City of New York. All in all, it was a very timeandnotunlikeplayingwhack-a-mole.signage and placards were procured, retail wasdisheartening, depressing and disturbing time Ultimately, a new normal evolved that includedopened on a very limited basis in the terminals,for all New Yorkers. employeePPEs,handsanitizer,temperaturerestroomswereclosedontheferriesand checks,COVIDtestinginaccordancewithrestricted in the terminals, and hand washingAs we moved into May 2020, New York City NYCDOHandCDCguidelines,alternatingstations were set up at both terminals.Ourbegan to bend the curve and it was time to work schedules for a number of employees, andCity Island/Hart Island ferry service, a servicebeginthinkingabouthowwewouldbegin teleworking for others. very few New Yorkers or others for that matterramping up service. We developed a number know too much about, ramped up operationsof metrics such as daily passenger counts tied As for terminal and vessel infrastructure, facetomeettheoverwhelmingmorgueneedsoftotheCitysPhasedOpeningPlanthat KEEPING BAY AREA FLEETS IN SERVICE FOR OVER 40 YEARSBay Ship and Yacht makes it a priority to per-form on-time, quality service for all vessels. We are a full service shipyard cosistently serving Al- 5 1 0 . 3 3 7 . 9 1 2 2 ameda, San Francisco Bay, the west coast andwww.bay-ship.com the worlds maritime industry for over 40 years. A l a m e d a , C AFOGHORN FOCUS 12 FOGHORN'