PASSENGER VESSEL ASSOCIATION tel: 1 (800) 807-8360 • fax: (703) 518-5151 • MAY 2019 • FOGHORN 3 Volume 18, Number 04 MAY 2019 FOGHORN (USPS Number 023-702) is published monthly except combined January/February by Philips Publishing LLC, 4257 24th Avenue W, Seattle WA 98199. Periodicals postage paid at Seattle, WA and at additional mailing offices. POSTMASTER: Send address changes to FOGHORN, c/o Passenger Vessel Association, 103 Oronoco Street, Suite 200, Alexandria, VA 22314. Copyright 2019 by the Passenger Vessel Association. All rights reserved. No part of this publication may be reproduced without the written consent of the Passenger Vessel Association. PRINTED WITH SOY INK FOGHORN is a monthly publication of the Passenger Vessel Association. Copyright 2019. All rights reserved. PRESIDENT Bob Lawler, Boston Duck Tours, Boston, MA VICE PRESIDENT Bob Bijur, Island Queen Cruises, Miami, FL SECRETARY/TREASURER Colleen Stephens, Stan Stephens Glacier and Wildlife Cruises, Valdez, AK BOARD MEMBERS Richard Davison, Paradise Cruise Ltd., Honolulu, HI Jed Dixon, North Carolina Department of Transportation - Ferry Division, Manns Harbor, NC Jim DeSimone, Staten Island Ferry, Staten Island, NY Steve Jones, Gateway Clipper Fleet, Pittsburgh, PA John Loke, Entertainment Cruises, Alexandria, VA Patrick Murphy, Blue and Gold Fleet, San Francisco, CA Alison Nolan, Boston Harbor Cruises, Boston, MA Hoyt Purinton, Washington Island Ferry Line, Washington, Island, WI Jim Swindler, Golden Gate Bridge, Highway and Transportation District, San Francisco, CA ASSOCIATE MEMBER REPRESENTATIVE Rob McMahon, Pinnacle Marine Corporation, Stoddard, WI PAST PRESIDENTS Gus Gaspardo, Padelford Packet Boat Co., Saint Paul, MN Jeff Whitaker, Hudson River Cruises, Inc., Kingston, NY Margo Marks, Charlevoix, MI EXECUTIVE DIRECTOR John R. Groundwater LEGISLATIVE DIRECTOR Edmund Welch REGULATORY AFFAIRS CONSULTANT Peter Lauridsen DIRECTOR OF FINANCE Leslie Kagarise DIRECTOR, PUBLIC AFFAIRS AND DEVELOPMENT Jennifer Wilk DIRECTOR OF REGULATORY AFFAIRS AND RISK MANAGEMENT Eric Christensen MANAGER, SPECIAL PROJECTS Zackery Reed GENERAL COUNSEL Steven Bers, Whiteford, Taylor and Preston EDITORIAL OFFICES Managing Editor: Karen Rainbolt 2771 Houston Dr., Los Osos, CA 93402 TEL: (571) 388-7752 CONTRIBUTING EDITOR: Richard Purinton: Washington Island Ferry Line, Washington Island, WI ADVERTISING AND BUSINESS OFFICES Publisher: Peter Philips, ADVERTISING SALES: Bill Forslund: 4257 24th Avenue W, Seattle, WA 98199 TEL: (206) 284-8285 FAX: (206) 284-0391 FOGHORN Focus: Human Resources 6 Finding Good Employees: Is Healthcare Insurance a Solution to the War on Talent? Times have changed, so it is time to rethink your insurance plans to attract and retain quality employees. Chris Shipley explains. 9 Why Diversity and Inclusion Is Imperative to Your Operation A diverse workforce is more important to your operation than you may think in many ways. Learn how your operation can improve. 18 Annual Military Cruises Connect Crews with Special Families Vessel operators are offering special cruises on June 9 to support Gold Star Families of fallen soldiers. Discover how to honor military personnel in your community. 22 Safety Management Systems: “Starting from Scratch” Lee Boone makes the case for starting a safety management system that suits your operational needs. 25 Assuring Fitness for Duty: The Marine Employer’s Challenge Steve Bers explains the legality of issues surrounding mariner fitness on the job. 40 Vessel Profile: Odyssey III Odyssey III has just returned to the Potomac River to cruise the Greater Washington, DC area with an extensive interior renovation and engine refit. About the Cover Odyssey III, operated in Washington, DC by Entertainment Cruises has just undergone an extensive renovation. Entertainment Cruises’ CEO Kenneth Svendsen also shared insights on the operation’s strong diversity and inclusion culture. See stories on pages 10 and 40. Photo: Entertainment Cruises Columns 4 President’s Letter 5 Executive Director’s Letter 16 New Members 30 Regulatory Report 33 Legislative Report 35 Safety Matters 38 How PVA Benefits You 41 Member News 42 Advertisers’ Index